textbooks & reference material
- Using the electronic health record in the health care provider practice, 2nd ed.; Eichenwald Maki, S., & Petterson, B. (2014); Clifton Park, Ny: Delmar, Cengage Learning.
- The Paperless Medical Office: Using Optum PM and Physician EMR, 1st edition; Michelle Heller, CMA (AAMA), RMA, Optum, Virginia Ferrari, M.H.A.; Cengage 2015
- The Paperless Medical Office Workbook: Using Optum PM and Physician EMR, 1st edition; Michelle Heller, CMA (AAMA), RMA, Optum, Virginia Ferrari, M.H.A.; Cengage 2015